Order Policy

Order Policy

Use this page to confirm how GreenArtis handles quotes, stock products, made-to-order screens, delivery, damage reporting, and returns.

Quotes and custom orders

For accurate review, send Dimensions, panel count, quantity, finish direction, destination, reference images/style notes.

Made-to-order / bespoke pieces are reviewed case-by-case and may not be cancellable or returnable once production starts.

Stock and project price context

Stock panel pricing starts around $800 · Custom quotes reviewed same business day · Bulk MOQ applies for project runs.

Final project pricing depends on selected screen, panel count, quantity, finish direction, packing method, and delivery destination.

Damage reporting

Report within 48 hours of delivery with photos (item, packaging, shipping label).

Include clear photos of the item, outer packaging, inner protection, and shipping label so the case can be reviewed quickly.

Standard returns

Request within 14 days of receipt (unused, original packaging).

International shipping, repacking, and destination-side charges may need separate review before return approval.

Ask on WhatsApp before ordering